Franchesca Charles is the new System Analyst for TriYoung, Inc. Franchesca’ s journey which led her to work with TriYoung began with a background in customer service and case management. She began working in the Human Services field by way of the contact center of Atlanta Housing Authority. She moved on to work as a Housing and Occupancy Specialist and in the Compliance and Inspections department of the Dekalb County Housing Authority. After several years of working with the community, families on the program, and Landlords Franchesca decided to enter the world of Technology and accepted a position working with…
As we approach the end of 2022, we look back at what the TriYoung team has accomplished… We began the year with expanding our team and bringing on a new Support Systems Analyst, Daniel Calas, in January 2022. Daniel is a member of our Support team and the first level of support for most of our clients. He provides customer service to our various customers which includes configuration, customization, reporting, documentation, project management and training of various software systems. He also supports the development, maintenance, de-bugging, and quality of our web applications and other tools used for our customers. Daniel…
